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ArtcaffÃÂÃÂÃÂÃÂ©, Mwanzi Road, Nairobi, Kenya

Organic food (food & drink)

Mexican cuisine (food & drink)

Artcaffé is a full-service and on-the-move bakery, coffee shop, bar, and restaurant for all ages. We offer freshly prepared, high-quality and simply delicious food consistently in a relaxed yet sophisticated setting. From a quick Grab & Go or a morning meeting as you beat the traffic, to a coffee catch up or long lunch with friends; from meeting up for Happy Hour with colleagues or enjoying a delicious date-night dinner – our restaurants are versatile and welcoming to all…we are here for you every day, and every step of the way!


Kenya

Food Establishment

Discover Artcaffe Westgate, a premier dining destination on Mwanzi Road, Nairobi, Kenya. Indulge in our signature dishes like Steak and Mashed Potatoes, delicious Pizza, and fresh Cobb Salad amidst captivating artwork!

Artcaffe Westgate - Exquisite Dining in Artcaffé, Nairobi

Artcaffe Platinum Monthly

Test 1

EVELYNE

MARTIN

Hi Martin. Thank you so much for stopping by at our Westgate restaurant and for taking your time to review our service and food quality. We take each feedback from our customers very seriously and I have escalated the issue to the branch team to ensure that it is looked into with the seriousness it deserves. If you would like to share with us more details on this, including a receipt of this transaction to assist us in following up, our WhatsApp number is 0709 276 276. Kindly also note, for all our branches, we always have a manager-on-duty and anytime something does not meet your expectations, you can ask to speak to the manager for immediate attention. You can also feel free to call our Customer Care team from 7:00 am - 09:00 pm daily if you need to speak to someone not within the branch. We value all our customers' feedback and look forward to serving you again. Jackie.

LUKAS

Hi Lukas. Thank you for visiting Artcaffé Westgate branch and for taking time to share your feedback with us. Customer feedback is valuable to us and we apologise that our service fell short of your expectations. We have shared this feedback with the team to ensure that our team is keen on service wait times from the moment a guest walks through our doors until they exit. Kindly also note, for all our branches, we always have a manager-on-duty and anytime something does not meet your expectations, you can ask to speak to the manager for immediate attention. Should you wish to speak to theCustomer Care team at any point during and after your visit to any of our locations, you can reach us on 0709 82 82 82. We hope to get an opportunity to serve you again. Jackie.

Mohamed

Hi Mohammed. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 with specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

DARSHI

Hi Darshi. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 with specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

Kritika

Hi Kritika. Thank you for your review. We apologize that we did not meet your expectations this time and would love to hear how we can deliver a better experience next time. Please contact us via WhatsApp 0709 276 276. ^CO

SHIFANA

Hi Shifana. Thank you for the wonderful rating! We’re thrilled to hear you enjoyed your experience at Artcaffé. Your rating means the world to us! We can’t wait to welcome you back for another delightful experience. ^CO

SANJAI

Hi Sanjai. We appreciate your positive rating and are happy you enjoyed your time at Artcaffé! We are a bit concerned that we did not hit the 5 star mark on service or atmosphere; check the specific aspect] and would love to get feedback on how we can improve on service. Please share your thoughts via WhatsApp on 0709 276 276. ^CO

HILDAH

Hi Hildah. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 with specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

ANNE

Hi Anne. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 with specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

ABIGAIL

Hi Abigail. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

EVALYNE

Hi Evalyne. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

sahara

Hi Sahara. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

HALIMA

Hi Halima. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CO

Shadrack

Hi Shadrack, Thank you for sharing your feedback with us. We’re truly sorry for the delay you experienced in receiving your bill. Your feedback helps us improve our service, and we’ll ensure this is addressed with our team.

We look forward to welcoming you again soon for a much better experience. ^CO

JIHAN

Hello Sahini. Thank you for taking time to leave us a review and for sharing your feedback. We’re truly sorry for the experience you had. We’ve shared this with our team for review and hope to give you a better experience next time. Looking forward to serving you again soon! ^DL

Charlotte

Hello Charlotte. Thank you for your review. We apologize that we did not meet your expectations this time. We appreciate your feedback on our pricing and value, and we’ll be reviewing this with our team to ensure we continue offering quality experiences that feel worthwhile to our guests. ^CO

JOSEPH

Hello Joseph. Thank you for your review. We apologize that we did not meet your expectations this time. We’re sorry for the long wait times on your food and bill; that’s not the level of service we strive to provide. Your feedback has been noted and will help us improve our efficiency for a better experience next time. ^CO

mary

Hi Mary,
Thank you for sharing your feedback. We’re very sorry about the unprofessional behavior you experienced from one of our team members. This is not the standard we uphold, and we appreciate you bringing it to our attention. We’ll address this internally to ensure it doesn’t happen again. We value your continued support and hope to serve you better on your next visit. ^CO

STEPHEN

Hello Stephen. Thank you for bringing this to our attention. We’re truly sorry for The experience you had. We’ve shared your feedback with our team for review. Our goal is always to exceed your expectations. If there’s anything more we can do to make your next visit memorable, please feel free to share with us via WhatsApp on 0709 276 276. We look forward to serving you again soon! ^DL

Artcaffe Westgate

Reviews from our customers

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